Websites need to do more than just look pretty
Your website needs to be continuously serving your highest good by supporting your business, engaging your audience and helping your business to grow.
Successful websites are those that continue to attract the right type of visitors and lead them down a path towards becoming a member of your tribe. This requires consistent content publishing and monitoring of the website to make sure it is achieving its objectives.
D Christine Design takes pride in helping clients see results over the long term and one of the best ways to do that is to have someone who knows your company and goals (and the tech stuff) to make sure systems are always set to GROW & MANIFEST!
What does this include?
Quick & Easy Updates
Instead of fussing with making updates to your website, you should be out in the world doing what you do best for yourself and your business. I take care of all content changes for you. Send me an email and it’s done in 24-48 business hours.
- Page updates
- Text & Image Updates
- Event listings
- Additional Services
Staying Protected & Up to Date
Every month, your website will undergo a series of quality assurance tests, updates, and scans to make sure that your website performance is optimized and running as smoothly as possible. You’ll get the report right to your inbox.
- Automatic weekly backups
- Weekly management of core elements, plugins, and themes
- 24 Hour Security Monitoring and Reporting
- Database management
- Website Migration
Supporting You Every Step of the Way
Clients enrolled in a Website Care Plan get priority support for any questions, concerns they may have. If there is anything that you come across that isn’t working for you, I’m here to help get any issues resolved as quickly as possible.
- Email Support
- Live Chat Support
- Technical Support & Troubleshooting
Frequently Asked Questions
A change to your content is any task that can be completed in 30 minutes or less.
Here are some examples:
- Adding an event to your page or calendar
- Changing body copy on one or two pages
- Adding or replacing images on content pages
- Adding testimonials or changing the names of your offered services
Here are examples of what does not fall under the category of a content change:
- Adding an online shop
- Adding a log-in feature or memberships
- Creating flyers or print materials
- Creating an additional page that is outside the original design
I will give you all the details you need to submit a support request for your content changes. You’ll be able to upload any supporting documents and images that will be needed to make these changes. I get started as soon as possible and will let you know when the changes are complete. Standard turnaround time is 24 to 48 business hours.
If you need something that is not included in your plan, we will go through the process of establishing what exactly you need to achieve with this task so a separate quote can be created. If it is something that does not require a quote, it will completed and billed on a case by case basis. This will depend on how far outside of the plan the task is.
Unfortunately, because of the nature of the internet, I cannot promise with any certainty that your website will not get hacked. If your website faces an emergency, I will be the first to know, along with my private hosting partners to ensure the fastest recovery possible. If necessary, I will be able to assist in restoring your website with one of our stored backups.
Fortunately, the whole purpose of my care plans is to be preventative whenever possible, so every action taken within your care plan is to bring the risk of hacking or downtime to the lowest possible.
You will be billed with the payment information you provide at the beginning of each month. One the payment is complete, you automatically receive a copy of the invoice for your records.
From June 1, 2019 – December 20, 2019, I am available Monday – Thursday, 9 am – 4pm.
While I typically prefer using my private hosting partners (because they are awesome!) I can review your web hosting package to check that they’ll make a suitable home for your website and then you’re good to go.
If you would rather switch over to my recommended hosting company, I can migrate your website over for a standard fee.
All sessions are done either over the phone or via Skype. If you have any issues with these methods, please let me know!
Yes. There is no contract required for these services and you may cancel at anytime (I’ll be sorry to see you go!). Please send an email to email@example.com and your next payment will be immediately stopped.